你的公司最近出了些问题。你的直线经理让你去联系一个顾问公司以便寻求协助。给顾问公司写一封信，包括以下内容：

1. 简要介绍你的公司
2. 描述公司的长处
3. 说明公司当前正在经历的问题
4. 建议顾问来公司看看并安排行程

Dear Sirs,

I am Ann Brown from the General Affairs Office of ABC Company. I am writing to request your help in solving some namagerial and financial problems arising recently in our company.

Our company is a non-public biotechnology company, manufacturing hi-tech health food to help people who suffer from hyperlipidemia(高血脂). And our corporate motto is "being dedicated to the health of human beings".

Though we are a start-up private-owned company, we enjoy a good repuation in our line and have exported our products to more than 10 countries around the world, including the major western countries. What is more, we have signed long-term contracts with the distributors in these countries, which guarantees an increasing growth in our turnover.

However, many problems have arisen as a result of the rapid development. First, our company struture is a flat and entrepreneurial one which used to be very responsive to the market changes, but now its defects mainifest themselves in management: due to the large span of management, it is becoming increasingly difficult for different divisions to coordinate and com into agreement. Secondly, the rapid growth of the production also requires a large amount of capital. Many established companies have contacted us with a view to effecting a takeover. However, we did not resopnd to their offers because we prefer to remain independent.

Should you have any interest, please visit our company at the end of this month for more information of our company and details of the consultancy contract.

If you have any question, please contact me on -411012345678. I look forward to hearing from you.

Your sincerely, 

xxxx

Your Managing Director is concerned about the rising level of waste in the company you work for, and has asked you to investigate and report on the causes of waste in your department.

Write your report for the Managing Director, including the following information:

• a brief description of why you have written the report
• how you gathered information about the situation
• what you have discovered
• what action you feel should be taken

Report on the Rising Level of Waste

Introduction

The aims of this report is to examine the problem of the rising level of waste in our company and propose imporving measures. This report is composed upon the Managing Director's request and the information presented here below is based on investigation through questionaires and my observation. 

Finds

It was found that the level of waste is paritcularly high in the Sales Department because of the inherent character of the business conducted by this department. Since contacting customers is the key daily routine of the Sales Department, it naturally follows that the use of telephone and commuting vehicles is indispensable. Yet som staff members tend to use company telephone and commuting vehicles to serve private purposes. For example, incessant babbling on the phone with their friends and relatives and using the company cars to serve their private purposes will inevitably add to the company's unnecessary overheads.

Conclusion

Based on the investigation, it is concluded that the high level of waste in the Sales Department is worth worrying and needs to be redressed as soon as possible.

Recommendations

It is well adivsed for the management of the company to take the following measures to make improvements:

• Introduce a telephone card system which can keep electronic recordings of the talk on the phone.
• Adopt the business practice of signing permission slip of car use by company executives, which is to be counter-signed by the visited customer.

Your Managing Director is concerned that communication between the departments of the organisation where you work is poor, and has asked you to suggest some ways of imporving the situation.

Write a proposal for the Managing Director:

• describing the problems caused by the poor communication between departments
• suggesting one or two ways of imporving communication between departments
• summarising the benefits to the company of these imporvements

Proposal on the Improvement of Intra-Company Communication

Introduction

This proposal sets out to summarise the problems caused by the poor communication between departments of our company and suggest possible ways of imporving the situation. The analysis is based on data collected by way of questionaires dispatched among staff members of the various departments of our company.

Problems caused by poor communication between departements

1. Inefficient information sharing among different departments. Since ours is an IT company, information sharing and upgrading is of vital importance to the development of our company.
2. Poor coordination among departments. Taking customer server as an example, due to the inefficient communication between departments, different departments present different inormation and even different attitudes to our customers. This will undoubtedly compromise our company's reputation.
3. Low staff morale. Since the various departments have its own way of dealing with their work, they will gardually fall into the habit of taking their own responsibilites, sometimes even to the detriment of the benefits of the other departments. All this will inevitable result in low staff morale. 

Ways of improving communication between departments

• Initiation of the weekly session on the afternoon of Friday, which shall be attended by line managers of the various departments.
• Introduction of modern computer software — OA (Office Anywhere): the staff members can send each other e-mails, chat on OA, and even play games at their leisure hours.

Benifits of improved communication between departments

• More efficient information sharing, hence better work efficiency
• Adopt a unified attitude towards outsiders, for example, customers, so as to improve company image 
• Bosst staff morale, hence better performance of the company